We are currently unable to allow public access to our Centre, so if you are looking to rehome a pet, we ask you to refer to the profiles of available animals on our “Find a Pet” link below.
At any time, we have many more animals at the Centre going through assessments in preparation for new homes. If you do not see anything you are interested in, please check back regularly as the page is updated as soon as new animals become ready for adoption.
Our staff thoroughly evaluate the needs of all animals in our care to do our utmost to match their requirements with prospective owners. It can sometimes be the case that the first person to enquire about an animal may not be chosen as the new owner, as we always prioritise the needs of the animal when selecting the most suitable home.
If you see a pet that you would like to adopt, the first step is to complete a “Perfect Match” form to give us information on the home and family environment you can offer. Forms are available from our Reception or you can download the forms in either Microsoft Word format or as a PDF below. Please ensure you use the correct form for the type of animal.
When we receive your form, the information will be checked against the assessed needs of the animal you are interested in. One of our staff may ring you to discuss any specific points. If both parties agree that your home may be suitable, a video call can be arranged to introduce you to the animal you have chosen.
If you have a resident dog or one that visits your home regularly and are looking to adopt a dog, you will also need arrange a “dog meet” to take place in an outdoor area at the Centre. We will request you please bring the vaccination card for your current dog to this appointment.
After meeting with the animal and discussing anything else you need to know, we ask you to review all the information, then ring us the following day to confirm if you wish to proceed. We will then mark them as “reserved”.
If you haven’t already provided photos of your home and garden, these may be requested. If you live in rented accommodation, we also require written confirmation from your landlord that you are permitted to keep pets at home. If everything is successful, we will contact you to arrange a date and time for the adoption.
Due to Covid restrictions, we are arranging most adoptions on a delivery basis, with our staff bringing the animal to you. This will be discussed during the adoption process . On adoption day, you will be asked to pay the relevant adoption fee (see below). We reserve the right to vary these fees, but you will be advised of any changes in advance.
We have a pet shop at the Centre, where you can buy leads, collars, harnesses, bowls, cat litter and foods at competitive rates. Staff can bring suitable items with them and you can add the cost of anything you choose to purchase to your adoption payment.
A few weeks after you have adopted your new pet, we will call you to ensure all is well. We are always available to offer advice and support.
We accept cash, debit and credit cards.
The adoption fee helps towards the cost of neutering, vaccinating, micro-chipping, worming, flea treatment and any other medical care needed whilst the animal has been at the Centre. This also includes a health check prior to your new pet coming home with you. Dogs and cats also receive 1 month’s free insurance with Petplan which can be extended at your cost after this time.
It is now a legal requirement for dogs in the UK to be micro-chipped. All cats and dogs re-homed from the Centre are chipped and information will be provided to you. It is important that should your contact details change in future, you notify the chip provider to ensure they have your current address and telephone numbers.
If you are about to go away on holiday, please do not consider choosing a new pet until you return.
If your previous pet has recently passed away, please think carefully about whether this is the right time for you to adopt. Everyone copes with their emotions differently and taking on a new animal quickly may work for some people. However, it may be better to allow yourself some grieving time before you look for another pet.
If your last dog or cat was elderly, you might not remember how much hard work and training a puppy or kitten requires. Older pets still have much love and companionship to give to their new owners and may be more suitable for you.