Animals available at the Centre are advertised on our Find a Pet page, but only if we do not have matching potential adopters already registered with us.
You will need to complete an Adoption Perfect Match form for the relevant species to register your interest to adopt any animal. Forms can be completed online without needing to download and print. The online form links to our Centre database so does not look exactly like this page, and the information you enter uploads direct to us, so there is no need to email anything to us. See links to each form further down the page
Please do not visit the Centre as we are currently closed to the public due to COVID-19 restrictions. We are also temporarily unable to rehome any animals to addresses more than 1 hour travelling time by car from the Centre premises (postcode TR9 6JS). Unfortunately, if you live outside this area, we will be unable to accept your application to adopt any animals at this time.
Our Adoption Process
Animals currently available can be found on our “Find a Pet” link HERE.
At any time, we have many more animals at the Centre going through assessments in preparation for new homes. We encourage you to complete a form even if there is no specific animal currently shown which matches your needs, so we have all your information on our system. When we have new animals available for adoption, we do check through stored applications for potential home matches before listing our them on the website.
Start the Adoption Process
If you see a pet that you would like to adopt, the first step is to complete the form (below) to give us information on the home and family environment you can offer. You can also use this form even if there are no animals currently matching your needs. Forms are retained on our records for 6 months.
Please ensure you use the correct form for the type of animal.
As we cannot currently carry out physical home checks, you need to provide photos of your home and garden, and in the case of small animals, the pen or housing you can provide for them. You can attach these to the online form before you click ‘submit’. If you live in rented accommodation, we also need written consent from your Landlord or Housing provider of their permission to keep pets. You can photograph this and attach the photo to the online form. Currently the online form does not allow attachments of PDFs or Word documents.
If you need to add information (more photos, landlord consent etc) or amend any details on a Perfect Match form you have already submitted, please use the link below. It is important that you use the same name and contact information as your original form, so that we can match with your existing application on our system.
We often receive a huge number of applications for the same pet and therefore need to short-list the homes offered. It is not always possible to contact everyone, so if you haven’t heard back within 5 working days this means that we have been unable to progress your application.
Again – we encourage you to complete a general online form even if there is no specific animal matching your needs, as we do check through forms on file before listing animals onto the website. If we find a potential match, we will contact you to discuss whether the animal is suitable for you. This not only saves us time, but can also speed up the adoption process for you, as we will already have most of the information we need.
When you submit your form, you will receive an automatic acknowledgment to the email address you included, which is confirmation that the form has been received. A notification is also emailed to us to flag your new application on our Centre database for our staff to review.
Please note: We assess all forms received but are not able to respond to each application at the time of receipt. If you haven’t specified a particular animal you are interested in, we’ll contact you at the point where we match you to an animal, which might not be straight away.
We retain all applications for 6 months only.
Please do not ‘phone the centre to check on progress or to ask whether we have received the form
Finding the Right Match
When we receive your form, the information will be checked against the assessed needs of the animal you are interested in if you have specified one. One of our staff may ring you to discuss any specific points. If both parties agree that your home may be suitable, a video call can be arranged to introduce you to the animal you have chosen.
If you have a resident dog or one that visits your home regularly and are looking to adopt a dog, you will also need arrange a “dog meet” to take place in an outdoor area at the Centre. We request you please bring the vaccination card for your current dog to this appointment.
If you have not specified an animal currently in our care, the application will be stored electronically and will be given “tags” which help us narrow down the search range when looking for specific homes. Please give as much detail as possible.
Making the Decision
After meeting with the animal and discussing anything else you need to know, we ask you to review all the information, then ring us the following day to confirm if you wish to proceed. We will then mark them as “reserved”.
If everything is successful, we will contact you to arrange a date and time for the adoption.
Collecting your new pet
Due to Covid restrictions, we are arranging some adoptions on a delivery basis, with our staff bringing the animal to you. This will be discussed during the adoption process . On adoption day, you will be asked to pay the relevant adoption fee (see below). We reserve the right to vary these fees, but you will be advised of any changes in advance.
We have a pet shop at the Centre, where you can buy leads, collars, harnesses, bowls, cat litter and foods at competitive rates. Staff can bring suitable items with them and you can add the cost of anything you choose to purchase to your adoption payment.
A few weeks after you have adopted your new pet, we will call you to ensure all is well. We are always available to offer advice and support.
We accept cash, debit and credit cards, but unfortunately cannot accept cheques for adoption fees.
The fee helps towards the cost of neutering, vaccinating, micro-chipping, worming, flea treatment and any other medical care needed whilst the animal has been at the Centre. This also includes a health check prior to your new pet coming home with you. Dogs and cats also receive 1 month’s free insurance with Petplan which can be extended at your cost after this time.
It is now a legal requirement for dogs in the UK to be micro-chipped. All cats and dogs re-homed from the Centre are chipped and information will be provided to you. It is important that should your contact details change in future, you notify the chip provider to ensure they have your current address and telephone numbers.
A few things to bear in mind when thinking of taking on a new pet …
If you are about to go away on holiday, please do not consider choosing a new pet until you return.
If your previous pet has recently passed away, please think carefully about whether this is the right time for you to adopt. Everyone copes with their emotions differently and taking on a new animal quickly may work for some people. However, it may be better to allow yourself some grieving time before you look for another pet.
If your last dog or cat was elderly, you might not remember how much hard work and training a puppy or kitten requires. Older pets still have much love and companionship to give to their new owners and may be more suitable for you.
If you have any queries on the adoption process or any available animals, please do not hesitate to contact us.