We are sorry, but even when the Centre is able to fully re-opened after Covid-19, the Kennel block is not open to the public. Some dogs do not cope well in a kennel environment and can get upset and stressed with too many people around them; some are loud and “barky”, others are quiet and shy, so you never see a dog’s real temperament and character in the kennels.
If you are interested in adopting a dog, those available are listed on our website under Find a Pet, which is updated regularly as dogs become available. If you see a dog you may be interested in, please see our “How to Adopt” page for more information on the process and how to complete the Perfect Match form to register your interest in rehoming an animal, which is the first step in any adoption.
You are not restricted just to a particular dog, or prevented from applying for any others if the first dog you are interested in does not suit you.
Animals rehomed from the Centre are fully health-checked and where necessary are treated for fleas and worms, vaccinated, neutered and micro-chipped, which are costs that any new owner would need to cover when taking on a pet. Some animals also require more costly treatment like dental work, x-rays and scans or even surgery. Our fees are set to help us recover some of these costs, together with the expense of caring for the animal whilst it has been at the Centre awaiting its new owners.
It is a common misconception that we never rehome dogs where there are young children. Dogs come into the Centre for many different reasons. If we have contact with the previous owners, we compile a history of their temperament, likes, dislikes, home experience etc and if they have been used to living with a young family this is taken into account when seeking their new home.
However, many arrive without any idea of their past lives. When we have no details of their interactions with children, it is very difficult to assess how they would adapt to living in a home with resident or visiting children. Therefore, for the safety and well-being of both dog and child, we are unable to recommend them to a home with a young family.
Once you have completed a Perfect Match form, we keep this on file for 3 months. When new animals become available for rehoming, we review any applications we have to check suitability to adopt. We can then contact you to discuss the particular animal and whether it would be of interest to you. Of course, if you see an animal on Find a Pet, you can also contact us to see whether it would be suitable for you. We hope to be able to match you with a suitable animal within the 3 month period, but you may need to re-apply if your application expires.
When you express an interest in rehoming one of our animals, we try to arrange for a member of staff who has been directly involved in its care whilst at the Centre to be available to discuss them with you. They will be able to go through all the history we have on the animal, advise on its particular needs and how it might fit in with your family. Our staff need to allocate time out of their normal daily tasks for this, so to ensure they are available an appointment is necessary. Appointments can be made any day except Wednesday, by contacting our Reception team.
At any time the Centre has a number of dogs available for rehoming, but behind the scenes there are others being assessed, receiving medical treatment etc, and therefore not ready to leave us just yet. All dogs still need daily exercise, so you may see them out and about the Centre with our staff or being given some playtime in our paddocks.
We are unable to reserve any dogs for potential new owners until they have passed all their assessments and health checks, at which point they are considered ready for adoption and advertised accordingly.
Yes and No … as mentioned above, we do not always have the history of the dogs who come into the Centre and although we can assess their temperament and behaviour towards other pets to a point, it is sometimes impossible to know whether they would cope being in a home with another animal. Therefore, if we have no proof that they get on with cats, we would have to decline to home them with a cat. That does not mean we would never have any dogs who would not be able to live with a cat, just that particular dog is not suitable. Please keep an eye on our “Find a Pet” listings for other candidates who might suit your home environment.
We receive many applications to rehome almost every animal we have available. It is great to have so many potential new homes offered, but this means that there will inevitably be applicants who are disappointed. We do attempt to respond to all unsuccessful applicants, but due to the amount of interest, this is not always possible.
The decision to rehome any animal is based on the needs of that particular animal. Our staff thoroughly review every application and short-list those most suitable for each animal. They may also call you to request additional information or discuss any concerns. If you are not chosen as a suitable adopter, this does not mean there anything wrong with the home you are offering, it is merely that someone else could better match the needs of that particular animal. We also have some distance restrictions on rehoming certain dogs and cats, as if they need ongoing post-rehoming support due to medical or behavioural needs, they must be rehomed within easy travelling time of the Centre to be able to continue our contact with them.
All applications are retained for 3 months and will be re-visited when another suitable animal becomes available, but you are also welcome to call us if you see another that you would like to adopt.
Owners who are on certain benefits can apply to be considered for a contribution towards vet bills under our “Welfare Assistance” scheme. Our Finance Administrator assesses each case individually and we only ever offer a contribution towards the total amount, so cannot fund the whole cost of the vet care. If your application is successful, we may be able to offer a small percentage of the cost of the treatment. We can provide you with a form to apply, but we pay the vets themselves via a voucher, so you cannot claim a refund for treatment your animal has already received or you have paid for. We do not have a vet on site and rely on local veterinary support to care for animals at the Centre, so cannot offer any in-house subsidised vet care here.
Please see the “Financial Assistance with Vet Bills” page for more information.