Our Adoption Process:

  • We reserve the right to vary the adoption fee charged. You will be advised of the variation at point of enquiry though the Centre
  • If you see a pet that you think will fit into your family, please either give the Animal Centre a call on 01637 881455 or come to the Centre during opening hours i.e. 11am to 4pm daily except Wednesdays when we are closed. Appointments to meet animals are between 11am and 3pm. dog image
  • When you visit us we will ask you to fill in a questionnaire that will help us match you to your new companion and vice versa.
  • When you have completed your form, one of our Animal Care Assistants will tell you more about the animal you have chosen and, if both parties agree that it’s a good match, we will introduce you to each other.
  • If, after meeting with the animal and hearing anything else we need to tell you, you wish to proceed to a full reserve, we will show the reservation on our posters, website and Facebook. We ask that all family members come to meet the animal before the adoption takes place.
  • When we go to full reserve, we will pass your details to the Home Visitor for your area. A trained volunteer will be asked to visit you to confirm the suitability of your home for your chosen pet. The Home Visitor will contact you to make an appointment and, as soon as the visit has been carried out, the Home Visitor will send a report to the Animal Centre.
  • The Home Visitor's role is to gather information on behalf of the Animal Centre and not to make the decision about whether a home is suitable. We will phone you 24 - 48 hours later to let you know the outcome.
  • If your home visit is successful, we will make arrangements for you to pick up your new pet. It is important to arrange collection as quickly as possible so that the animal spends the shortest amount of time in the kennel/cattery environment and also to release space for the next animal needing our help.
  • When you collect your new pet you will be asked to pay the adoption fee (see adoption fee section). Proof of identity is required and, if relevant, a letter from your landlord stating that you may keep your chosen animal in your home.
  • A few weeks after you have adopted your new pet, we will call you to ensure all is well. We are always available to offer advice and support.

Fees

  • Cats and kittens £45
  • Dogs:
    • 9 weeks to 6 months £150
    • 6 months to 1 year £110
    • 1 year to 8 years £100
    • 9 years or older £55
  • Rabbits £15 each and £20 for two
  • Guinea pigs £8
  • Chinchillas £30
  • Budgerigars and Cockatiels £8
  • Canaries and finches £5
  • Parakeets £20
  • Rats, mice, gerbils, hamsters, poultry and other animals are rehomed for an appropriate donation.